Part of Better Connected · Company reg 09655831

Half Hourly metering.
Independent. Inclusive.
Around 33% less than your supplier.

"The Company Energy Picture." Data Jigsaw is an independent Meter Operator and Data Collector. Our delivery partner IMServ operates more than 250,000 metering points across the UK. We manage the meter. We collect the data. We provision it to your supplier. One fixed monthly cost. No surprises.

250k+
Metering points, IMServ delivery network
Our delivery partner IMServ operates more than 250,000 metering points across the UK.
33%
Less than supplier arrangements
Independent MOP and DC agreements with Data Jigsaw consistently come in at around a third less than the equivalent cost through your energy supplier.
1
Fixed monthly cost, everything included
Meter replacement, modem, maintenance, GSM and fixed line communication, and data collection. All in. No separate annual charges.

"Your energy supplier almost certainly appointed themselves as your Meter Operator and Data Collector. That means you have no control over what those costs are, and you are almost certainly paying more than you need to."

Why Data Jigsaw exists
One monthly cost covers all of this

Everything included.
Nothing billed separately.

Most energy suppliers charge separately for meter operation and data collection, or bundle opaque charges into your bill with no breakdown. Data Jigsaw charges one fixed monthly direct debit that covers everything required for full MOP and DC compliance.

Included

Meter replacement

Any meter replacement required during the term is covered. No surprise capital charges.

Included

Modem and communications

GSM mobile network and fixed line communication for data transmission. Line rental included.

Included

Maintenance and servicing

Ongoing meter maintenance by IMServ qualified engineers to keep your meter in full operational compliance.

Included

Data collection

Half Hourly consumption data collected every 30 minutes and provisioned accurately to your supplier for settlement.

Included

Compliance management

Full compliance with Elexon's metering regulations and industry data flow standards. We manage this so you do not have to.

Included

Supplier liaison

We contact your current supplier, handle the industry data flow appointment and maintain the connection throughout the term.

How it works

From meter to supplier.
Every 30 minutes. Every day.

Half Hourly metering is a chain of distinct licensed activities. Data Jigsaw occupies three of the four positions in that chain, owning the meter, contracting its maintenance, and managing data collection and provisioning, all under one agreement.

01

Data Jigsaw owns the meter

The Half Hourly meter at your site is a licensed asset. Data Jigsaw holds the ownership position, taking full responsibility for it throughout its operational life.

02

IMServ operates and maintains it

Data Jigsaw contracts IMServ, the largest MOP and DC compliant centre in the UK, for physical maintenance, servicing and meter operation. Engineers attend site when required.

03

Data collected and validated every 30 minutes

Every Half Hourly consumption reading is collected via GSM or fixed line, validated against Elexon's compliance standards, and provisioned to your supplier through the industry data flow connection.

04

Your supplier bills on actual data

Your supplier receives verified Half Hourly data for every settlement period. No estimates. No profiles. Your bill reflects exactly what your site consumed, when it consumed it.

EDV2, Energy DataVision, our client data intelligence portal. Our web tool interface gives clients direct visibility of their consumption data. How, when and where power is used. The intelligence your supplier has always had access to, now available to you.

Why independent matters

Your supplier appointed themselves.
You did not choose that.

Historically, the energy supplier holding your supply contract has always appointed themselves as your Meter Operator and Data Collector. This practice means most businesses have little or no visibility of what those services actually cost, and no mechanism to challenge or reduce them. Data Jigsaw changed that.

Through your energy supplier
  • Annual meter operation charge, often large and opaque
  • Separate data collection charge on top
  • Costs bundled into your bill with no breakdown
  • No competitive tendering. The supplier sets the price
  • Data access restricted or not offered
  • Locked to that supplier's MOP arrangement
Through Data Jigsaw
  • One fixed monthly cost, all inclusive
  • Data collection included, no separate charge
  • Full cost transparency from day one
  • Independently tendered, around 33% less
  • EDV2 data portal for full consumption visibility
  • Supplier agnostic. Works with any UK supplier

Important: Data Jigsaw has no affiliation with any energy supplier. We are fully compliant and supplier agnostic, meaning your choice of energy supplier is completely unrestricted. Switching supplier does not affect your MOP or DC arrangement with us, and never has.

For those who want the detail

The regulatory context, the data chain,
and what it means for your bill.

The basics are straightforward. The regulatory background, P272, DCP161, DCP228 and Elexon compliance, is where it gets more involved. The full detail is below.

What is P272 and does it apply to your business?

P272 is the regulatory modification introduced by Ofgem that requires all electricity meters in profile classes 05, 06, 07 and 08 to migrate to Half Hourly settlement. If your electricity MPAN shows a profile class of 05, 06, 07 or 08 in the top line, P272 applies to your site.

The purpose of P272 was straightforward. Ofgem concluded that making Half Hourly data available for this class of sites would improve consumption intelligence across the grid, enabling suppliers to purchase power with greater accuracy and potentially reducing costs for businesses in this sector.

The two costs P272 created. Before P272, maximum demand meters operated under a simpler billing structure. P272 compliance introduced two new costs that confused many businesses: the meter operator charge and the data collection charge. Energy suppliers began billing for these in different ways, some annually, some monthly, some embedded in the unit rate, making comparison almost impossible.

Data Jigsaw identified this confusion as an opportunity to offer clarity. By taking the MOP and DC services outside of the supplier relationship entirely and charging a single, fixed, all inclusive monthly fee, the true cost becomes visible, and consistently lower than what suppliers charge for the equivalent service.

Is P272 completed? For most affected sites, the P272 migration process is now complete. However, the metering cost structure it created is permanent, and the case for independent MOP and DC services is as strong as it was when P272 was first implemented. If your site migrated to Half Hourly settlement and you have not reviewed your MOP and DC costs since, the review is worth doing.

MOP, DC and COP. What these roles mean and why they matter

Half Hourly metering involves four distinct licensed roles: the Meter Asset Manager (MAM), the Meter Operator (MOP), the Data Collector (DC) and the Data Aggregator (DA). Each role has specific obligations under the Balancing and Settlement Code (BSC) and the associated Meter Operation Code of Practice (COP).

Meter Operator (MOP). The Meter Operator is responsible for the physical meter. Installation, maintenance, calibration and replacement. COP 3, 5 and 10 define the technical standards that meter operation must meet for different classes of metering equipment. IMServ, contracted by Data Jigsaw, holds full MOP accreditation and operates to these standards across our portfolio.

Data Collector (DC) and Data Aggregator (DA). The Data Collector retrieves the 48 Half Hourly readings from each meter, validates them and passes them to the Data Aggregator, who in turn submits them through the settlement system to the supplier and to Elexon. Where readings are missing or invalid, the DC must apply approved substitution methods under the BSC. Substituted data, if not identified and corrected, can result in your bill reflecting consumption that does not accurately represent your actual use.

Why data quality is a billing issue. Every settlement period must have a valid value. A meter communication failure, a modem fault or a data validation error means the DC substitutes an estimated value in its place. If that substitution is never challenged, it becomes the basis of your charge. Robust MOP and DC management, of the kind IMServ provides under our contract, reduces the frequency of substitutions and manages them correctly when they occur.

DCP161. Excess capacity charges and why they matter for Half Hourly sites

DCP161 is the Distribution Connection and Use of System Agreement (DCUSA) change introduced by Ofgem following P272. In force from April 2018, it introduced excess capacity penalty charges for Half Hourly electricity supplies that regularly exceed their assigned available capacity.

Before DCP161, if a site exceeded its available capacity, the supplier simply charged for the excess kVA at the standard available capacity rate. There was no penalty beyond the standard charge, and as a result there was little financial incentive for businesses or their advisors to actively review and manage capacity levels.

What DCP161 changed. DCP161 introduced an excess capacity penalty rate that can be up to three times higher than the standard capacity rate. The precise rate varies by region and voltage level. For sites that regularly exceed their agreed capacity, this change can increase overall electricity costs by 1 to 2% or more. The impact is highest in areas where network demand for capacity is greatest.

What this means for your Half Hourly meter. Understanding your available capacity and maximum demand levels is now more financially significant than it was before DCP161. Sites moving from non Half Hourly to Half Hourly settlement under P272 were particularly at risk if they had not previously had sight of their capacity data, which, by definition, non Half Hourly meters did not provide. Half Hourly data from Data Jigsaw gives you the consumption and demand intelligence to identify capacity risk and manage it before excess charges accumulate.

If you have a supply that is incurring excess capacity charges, full site capacity data can be retrieved via Data Jigsaw's services, and the agreed capacity can then be reviewed for resetting at the appropriate level.

DCP228. How network charging bands are changing for business electricity

DCP228 is the Distribution Use of System change introduced under the Common Distribution Charging Methodology (CDCM). It restructures how Distribution Network Operators (DNOs) recover the costs they incur at different times of day. Specifically, it rebalances the cost differential between Red band (peak) and Green band (off peak) DUoS charges.

What DCP228 does. Prior to DCP228, businesses using electricity during Red time band periods, typically 4pm to 7pm on weekdays in winter, were charged at rates significantly higher than Amber or Green periods. DCP228 lowers Red band charges and slightly raises Amber and Green band charges, in effect flattening the charging structure to more accurately reflect how DNOs actually incur their network costs.

The impact on load management. DCP228 has a direct effect on businesses that have invested in load management systems designed to shift consumption away from Red band periods. Because the price differential between Red and Green bands is reduced, the financial benefit of peak avoidance is also reduced. Businesses with existing load management contracts should reassess whether the savings they were projected to achieve are still achievable under the new structure.

Importantly, DCP228 also affects Triad avoidance revenue for businesses in demand side response programmes, since Triad charges form part of the overall DUoS cost structure that DCP228 is reshaping. The Half Hourly data available through Data Jigsaw provides the granular consumption visibility needed to model the impact of these changes on your specific site.

Our delivery partner

IMServ. The UK's largest
independent MOP and DC centre.

Data Jigsaw contracts IMServ exclusively for meter operation, data collection and data aggregation services across our entire portfolio. IMServ's scale and compliance infrastructure is what makes Data Jigsaw's service quality possible at the price point we offer.

Contracted delivery partner, full portfolio

IMServ Europe Ltd

IMServ is the UK's largest independent provider of MOP and DC services, operating to full Elexon compliance across electricity and gas for commercial and industrial clients. Under Data Jigsaw's contract, IMServ handles physical meter maintenance and attendance, data collection via GSM and fixed line infrastructure, data validation and substitution management, and provisioning to suppliers through industry data flow connections. Their end to end technical capability, combined with experienced field engineers and extensive industry accreditation, is the operational backbone of the Data Jigsaw service.

Working with Better Connected? If your site has a Half Hourly meter we can confirm whether it sits within the Data Jigsaw portfolio, explain exactly what metering charges appear on your bill and whether they are correctly stated, and request your historical Half Hourly consumption data for analysis. Ask us. It starts with a conversation.

Data Jigsaw is part of the Better Connected group. Company reg 09655831.