Better Connected is an advisory led energy and carbon consultancy. We are not a comparison site and we do not stop at placing a contract. We access ten or more suppliers per tender, challenge suppliers directly when they are wrong and stay involved for the life of every contract. Founded in 2009. Headquartered in Congleton, Cheshire.
"Most intermediaries stop at the signature. We built Better Connected to be something else, the advisor who stays. The one you call when the bill looks wrong, the renewal is approaching, or you want a straight answer."
There is a meaningful difference between buying energy at a good price and managing your energy position well. We do both, across eight service areas, and we stay involved long after the contract is signed.
We assess every site individually, compare ten or more suppliers across multiple term lengths and negotiate with suppliers who know we will walk away if the deal is not right.
How procurement works →Our structured four stage process turns wholesale market noise into a clear commercial recommendation. Anchor Report, Market Log, Insight Builder, Client Output.
The four stage process →Business energy bills contain as many as 22 separate line items. Errors accumulate quietly. We find them, challenge the supplier and recover the money, often retrospectively.
What we audit →When a supplier is wrong we challenge them directly, with the licence conditions and the evidence to hand. We manage the dispute to resolution so you do not have to.
How disputes get resolved →DUoS, TNUoS, capacity charges and policy costs now dominate many bills. We manage the parts of your bill that have nothing to do with the energy itself.
Non commodity costs →We provide Meter Operator, Data Collector and Data Aggregator management directly, as a recurring service rather than a one off procurement exercise.
Metering services →A named portfolio manager who knows your account, reads your bills and answers the phone. Advisory support runs for the full life of the contract, not the first week of it.
Ongoing support →Reporting obligations grow every year. We help you meet them with numbers grounded in measurable reduction rather than offset led accounting.
Carbon reporting →Market movements only matter if they change a decision. Our four stage process translates wholesale market data into a clear commercial recommendation for your specific position.
A fixed reference point for your portfolio. Where your contracts sit against the market today.
Continuous tracking of wholesale movements, policy changes and supplier behaviour that affect your position.
Movements interpreted against your consumption profile, contract terms and renewal window.
A clear commercial decision. Fix, wait, restructure or challenge, with the reasoning shown.
Proprietary methodology of Better Connections Limited
We manage energy supplies for four independent schools covering day and boarding settings, prep and senior age ranges and a genuine mix of Half Hourly and non Half Hourly metering. One tender alone saved a school over £141,000.
Not because the theory is interesting. Because understanding what you are being charged for is the first step to challenging it.
Why some buildings need them, what they record and what DUoS band timing means for what you pay.
Read →DUoS, TNUoS and BSUoS. The cost of getting electricity to your building, and who sets it.
Read →The Climate Change Levy and renewable policy costs, and what your business might legitimately be exempt from.
Read →The charge for the maximum demand your site could ever place on the grid. Often set wrong. Often recoverable.
Read →Renewable accounting versus renewable energy. What a green tariff does and does not deliver, and when the premium is worth paying.
Read →When each makes sense and the risks both carry. The decision that shapes everything else in your energy position.
Read →These are some of the most common. A full Half Hourly invoice can carry as many as 22.
If the first conversation tells us you do not need us, we will say so. That is the whole point of an advisory relationship.